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ADT and NationsBenefits Join Forces to Offer Personal Emergency Response Services

A new expansion has opened up a new medical alert system option for those who have Medicare Advantage and Medicare Part D. The companies, ADT and NationsBenefit, have joined forces to give Medicare beneficiaries a new Personal Emergency Response Services (PERS).

Who is NationsBenefits?

NationsBenefits is a leading supplemental benefits company that provides care organizations with customized healthcare solutions. The solutions are based on clinical interventions in order to maximize the quality of the outcomes. NationsBenefits offers NationsHearing and NationsOTC. NationsHearing is a comprehensive hearing aid that is cost-effective and works with NationsOTC to allow access to medication, wellness, and health products that are Medicare-approved.

Who is ADT?

ADT is best known as a leading security and smart home provider. ADT is the largest network of security professionals in the United States, and offers automation, security, and smart home solutions for consumers with over 300 locations, including nine monitoring centers. ADT offers solutions for do-it-yourself, digital-based, mobile, and professionally installed solutions.

What is the expansion?

NationsBenefits announced that they were joining forces with ADT to bring their Personal Emergency Response Services (PERS) to those who have Medicare Advantage and Medicare Part D plans in 2021. The program is being introduced as NationsResponse and is the latest supplemental benefit offered by the company.

The expansion is connected to updated guidelines and more flexibility from the Centers for Medicare and Medicaid Services (CMS). More flexibility means that Medicare Advantage plans are able to offer more benefits moving forward in 2020. 

The increase in  also includes hearing coverage, over-the-counter (OTC) drugs, transportation, and meals. Supplemental plans will be allowed to offer additional benefits such as adult day care, in-home support services, and more.

The partnership between ADT and NationsBenefits creates a more strategic and financial advantage that will not only help attract more enrollees, but also will keep them more long-term. The following are benefits that can ensure a hike in enrollees:

  • More competition – Allows access for enrollees to enroll in medical alert solutions, or PERS. It will include ADT Medical Alert in-home and on-the-go systems with a professional monitoring service from ADT.
  • Simplified customer experience – Both companies offer their expert management to the enrollees. They will offer a comprehensive benefits package with a differentiated member services model.
  • Improved member health outcomes – Maximizes the quality of service and care by offering educational interventions during critical intervals. This will improve long-term health outcomes and ensure less healthcare spending.

“We’re very proud to help provide safety and peace of mind through ADT Health products and services to NationsBenefits’ members and their customers,” said Jim Boyce, President, Chief Business Development Officer of ADT. 

Personal Emergency Response Services

The PERS benefit is administered by NationsResponse and has the capability of two-way voice connectivity, which connects to a professional at an ADT monitoring center. A device with this service will offer extra protection for those who continue to live independently and want to continue with an active lifestyle. Members, as well as their friends and family, will feel an extra sense of security knowing that in the case of an emergency or if personal safety and security are compromised, the PERS will be able to help.

Currently, there are two different types of offerings from NationsBenefits that health plans can select. They can select either a standalone or combined plan during the Annual Enrollment period. 

“It’s an incredible opportunity and an honor to work with ADT and bring to market a PERS benefit with an unparalleled member experience from two leading brands, which are deeply committed to the health and well-being of those we serve,” said Glenn M. Parker, M.D., Founder and CEO of NationsBenefits. 

Hannah Verret
Hannah Verret is a Content Developer at Med-Alert Pros in Memphis, TN. Hannah has been working in content creation throughout her entire adult career. When Hannah isn't writing or organizing social media posts, she's spending her time reading and loving on her many pets.

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