SUMMARY
A brand of Connect America, Medical Alert is a trusted provider of medical alert systems to CVS pharmacies nationwide.
Connect America is a U.S. government-approved provider of state-of-the-art medical technology in over 30 states. Using AT&T’s cellular network, Medical Alert’s devices provide lifesaving 24-hour emergency care. Medical Alert boasts an easy-to-understand setup, quick emergency response times, and low prices.
PROS
- U.S.-based monitoring centers
- No long-term contracts
- No activation or installation fees
- Simple setup
CONS
- The MobileElite system requires cellular coverage
- False alarms can occur when help button is pushed accidentally
- Long hold times when calling customer support
- No live chat on website
THE BEST OF MEDICAL ALERT
Medical Alert’s devices come from Connect America, a pioneer in home security. Help your loved one find peace with 24/7 emergency help from Medical Alert.
TOP FEATURES
GPS
Never worry about your loved one wandering or getting lost with GPS tracking.
FALL DETECTION
Don’t wait for someone to find you. Get help immediately with automatic fall detection.
MOBILITY
With mobile options, you are ensured emergency help wherever you go.
BENEFITS
MULTILINGUAL SUPPORT
Need support in another language? Just let Medical Alert know when you sign up.
PRICE
Medical Alert’s prices are comparatively lower than other brands.
DISCOUNTS
Medical Alert offers discounts for paying in advance, and sales may be found on their website.
REVIEWS
Adrienne Jacoby
They are always prompt on their response to my monthly tests. They are right on top of my equipment failure.
Susan
They are fast, they are effective. The ring around it has broken twice in a year that could be made better. I had to use it when I was in the hospital and it was wonderful.
Alan
It seems to be very state of the art and convenient. They do what they say they're going to do, and everything's been as advertised.
PRICING
| Plan | At Home Landline | At Home No Landline | MobileElite |
|---|---|---|---|
| Price | $22.95/month | $32.95/month | $37.95/month |
| Services | 24/7 emergency protection using landline | 24/7 emergency protection using cellular service | use at home or on-the-go, GPS location services |
| Equipment | base unit with two-way speaker, emergency button pendant or bracelet | base unit with two-way speaker, emergency button pendant or bracelet | lightweight help button, handheld device, carrying case |
| Options | fall detection and extra cost | fall detection and extra cost | fall detection and extra cost |