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Medical alert pendant | blog article

Tips on How to Choose a Medical Alert System

The task of finding the right medical alert system can seem intimidating to someone who has never owned one before. The key is to do you research and know what is the most important to you.

Home-Based VS. Mobile System

Medical alert systems were originally made as home-based devices. While this is still an option, most companies also offer mobile options as well.

The home-based systems offer wearable call buttons that allow you to speak to a dispatcher through a base unit located in your home.

The companies that offer mobile options allow you to call for help while you’re out, as well as at home.

These use cellular networks and GPS technology. That means that if you get lost or press the call button for help but are unable to talk, the monitoring service will still be able to find you.

Features

When shopping for a home-based medical alert system, these are some of the things to look for to help you choose a quality system:

  • Extra help buttons
  • Range
  • Backup
  • Contacts
  • Certification

Customer Service

As most know, good customer service can make a world of difference when picking a product.

In the beginning, it’s hard to know which service provides the best customer service and support. Sales reps are always kind and friendly during the ordering process but if you ever have a technical question after purchasing, a lot of companies may try to rush you off the phone.

Before doing business with a company that you’re unfamiliar with, look at their reviews. Try to find reviews are unbiased, unfiltered, and unedited. Outside 3rd party resources can be great tools when doing your research. Make sure to look out for companies with a lot of bad reviews AS WELL as too many good ones.

Hannah Verret
Hannah Verret is a Content Developer at Med-Alert Pros in Memphis, TN. Hannah has been working in content creation throughout her entire adult career. When Hannah isn't writing or organizing social media posts, she's spending her time reading and loving on her many pets.
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